Delivery & Shipment Policy
“Company” shall mean TTL Engineering Parts & Services Sdn Bhd [Company No: 202001031433 (1387753D)]
“Buyer” means the person who purchased the goods on the company’s website.
“Products” means the products made available for sale on the website including add on parts and/or spare parts.
“Website” means http://www.ttl-holdings.com./
Delivery of the Products must be made to the address specified by the Buyer in its order with circumstances below:
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Area and/or location and/or building must be accessible by our transportation vehicle based on the size of your purchase.
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Area and/or location and/or building must be accessible via elevator/lift.
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Area and/or location and/or building must NOT be deemed hazardous. (e.g. furniture or infrastructure prone to damage on narrow stairway, obstruction of passageway, health hazardous towards our employees/agents, life threatening towards our employees/agents)
If any of the above requirement is not met, our Company reserves the right to cancel the delivery of your Products.
Delivery via staircase is acceptable with given sufficient space to avoid encountering hazardous situations.
All delivery via staircase and also delivery after 6.00pm (Malaysia GMT +8) will have additional charges, a revised quotation will be sent over to the Buyer via writing.
Free delivery is only available for purchases of Products over RM350.00 with stated delivery address in Klang Valley without any installation services included.
Please note that below locations that are very near Klang Valley but not deemed as Klang Valley will not cover the free delivery option.
1. Cyberjaya
2. Klang
3. Lembah Beringin
4. Port Klang
5. Putrajaya
6. Rawang
7. Semenyih
8. Sepang
All delivery lead time will range between 2 – 3 days. If the Product purchased is out of stock, please click the button “Add To Wishlist” and our Company will connect with the Buyer shortly and inform the lead time of the product to the Buyer via writing. However, in some cases, some Products may require a longer lead time.
Deliveries to East Malaysia (Sabah & Sarawak) will take 3 – 5 weeks for in stock Products.
Kindly contact us if the Buyer need additional insurance or special transportation arrangement at [email protected]